Terms & Conditions

Terms & Conditions

Last Updated: 01/02/2025

1. General Terms

1.1 These Terms & Conditions govern your use of our website and services provided by Agrawal Jewellers ("Company," "we," "our," or "us").

1.2 We exclusively operate in a Business-to-Business (B2B) model and do not cater to individual retail customers.

1.3 We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Catalogue & Information

2.1 Our website serves as a catalogue to showcase our jewellery collections and provide information about our company and founders.

2.2 We do not process any orders, payments, or transactions through the website.

2.3 For purchasing inquiries, please contact us directly through the details provided on our Contact page.

2.4 We strive for accuracy but do not guarantee that product descriptions, pricing, or other content is error-free.

3. Warranty & Repairs

3.1 Our jewellery products come with a limited warranty covering manufacturing defects.

3.2 Warranty does not cover damages due to misuse, wear and tear, or accidental breakage.

3.3 Repairs are available at an additional cost, subject to assessment.

4. Intellectual Property

4.1 All content available on this website, including but not limited to logos, designs, product images, and textual content, is the exclusive intellectual property of Agrawal Jewellers.

4.2 The company holds ownership and operational rights over the brand names RAAS, Vardaan, and Grafein.

4.3 Any unauthorized use, reproduction, modification, or distribution of our intellectual property, in any form or medium, is strictly prohibited and may result in legal action.

5. Limitation of Liability

5.1 We shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

5.2 Our liability is limited to the total amount paid for the product in question.

5.3 We do not guarantee that the website will always function without errors or disruptions, and we shall not be held responsible for any interruptions or technical issues beyond our control.

6. Privacy & Data Protection

6.1 We do not collect any personal data from users visiting our website unless they voluntarily provide it by submitting a message through our Contact Us page.

6.2 Any information submitted through the Contact Us page is used solely for responding to inquiries and will not be shared with third parties except as required by law.

6.3 We collect and process customer data in accordance with our Privacy Policy.

7. Governing Law & Jurisdiction

7.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

8. Contact Information

Agrawal Jewellers
1169A, Second Floor, Kucha Mahajani, Chandni Chowk, Delhi
Phone: +91-9899963360
Email: info@agrawaljewellers.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.